Frequently Asked Questions
Everything you need to know about shopping with Avenue 85.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days, and express shipping which takes 1-2 business days. Shipping costs are calculated at checkout based on your location and order size.
What is your return policy for fashion items?
You can return any unworn items with original tags attached within 30 days of purchase. Simply use our online portal to generate a return label and drop it off at your nearest collection point.
How do I know which size to choose?
Each product page features a detailed size guide. Since we carry multiple brands, we recommend checking the specific measurements for each item to ensure the perfect fit.
Are the products on Avenue 85 authentic?
Yes, 100%. We source all our apparel and accessories directly from official brand manufacturers and authorized distributors to guarantee authenticity for every customer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay for your convenience.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress.